Heaven and Hell

Heaven and Hell
Heaven and Hell

Tragically the old project manager succumbed to years of battling difficult stakeholders and uncooperative resources.

As his soul arrived at the Pearly Gates, St. Peter himself was on hand to greet him.

“Welcome to Heaven,” said St. Peter. “Before you get settled in though, as with everyone, we’d like to give you the opportunity to experience both Heaven and Hell so what we’re going to do is let you have a day in each before you decide where you wish to spend eternity.”

“Fair enough, although I’m sure I want to be in Heaven”, said the project manager.

“But you’ve never been to Hell so how would you possibly know?” And with that the project manager found himself on an express elevator to Hell.

As the doors opened he found himself stepping onto a beach of fine white sand, with deep blue water lapping at his feet and a bar with a gorgeous waiter serving refreshing cocktails.

Just beyond that he could see a luxury hotel and friendly faces welcoming him, many of them people he knew from his life as a project manager. They sat around, reminisced, laughed, swam and then as the bright golden sun disappeared below the horizon they all went into the hotel for an amazing meal.

The PM even met Satan who was also very friendly, and not at all like the evil devil he had been led to believe he was. The evening was fabulous with more drink, jokes and dancing.

Heaven or Hell?

The PM had a wonderful time in Hell but all too quickly his visit came to an end and he was put in the elevator to sample Heaven. When he arrived back in Heaven St. Peter was once again there to greet him.

“OK, so now it’s time to spend 24 hours in Heaven” he said. The PM took his place amongst the clouds. Everyone was sitting around, chatting quietly, playing lutes and harps, and everything was terribly nice. People were pleasant but it was nothing like as much fun as Hell.

In fact, the 24 hours seemed interminable but eventually it all came to an end and St. Peter came see him.

“So,” he said, “you’ve experienced Heaven and Hell – where would you like to spend the rest of eternity?”

“Well, everyone and everything is very pleasant here in Heaven but it’s a lot more lively down below and I think I’m better suited to spending the rest of eternity in Hell.”

St. Peter nodded and escorted him back to the elevator which took him back down to Hell.

But when he arrived it was very different from the day before.

He found himself standing in a hot, dry, putrid smelling wilderness and as for the unspeakable things that were being done to his friends…

Satan approached the project manager and welcomed him to spending eternity in Hell.

“I don’t understand,” said the PM.

“When I came yesterday it was fabulous food and drink, beautiful sun drenched sandy beaches, clear blue seas and people having a good time. Now all I can see is a wasteland with starving people having very unpleasant things done to them.”

The Devil looked at him and smiled, “that’s because yesterday we were recruiting you, but now you’re on the project team.”

Thrown to the dogs

Wild Dog
Wild Dog

A King had 10 wild dogs. He used them to torture and kill any project manager that failed to deliver.

A project manager once gave a forecast project completion which was wrong which the king didn’t like at all, so he ordered that the project manager be thrown to the dogs.

The project manager said, “I served you loyally for 10 years and you do this?”

The King was unrelenting.

The project manager pleaded, “Please give me 10 days before you throw me to the dogs.”

The King reluctantly agreed.

The project manager went to the keeper of the dogs and told him he wanted to serve the dogs for the next 10 days. The Guard agreed and the project manager started feeding the dogs, caring for them, washing them and providing comforts for them.

When the 10 days were up, the King ordered that the project manager be thrown to the dogs. When he was thrown in, everyone was amazed. The dogs were wagging their tails playing with the condemned project manager and licking his feet.

The King was baffled at what he saw, “What’s happened to the dogs?”

The project manager then said, “I served the dogs for only 10 days and they didn’t forget my service. I served you for 10 years and you forgot all at the first mistake.”

The King realizing his mistake replaced the dogs with crocodiles.

The project management takeaway from this tale is – you are only as good as your last project!

Publilius Syrus, 85 – 43 BC

Publilius Syrus
Publilius Syrus

Publilius Syrus was a Syrian who was brought to Italy as a slave but by his wit and talent he won the favour of his master who freed and educated him. He became famous as a writer for his sententia which are brief moral sayings, proverbs and maxims.

His most popular is

A rolling stone gathers no moss

meaning that ‘people who are always moving, with no roots in one place or another, avoid responsibilities and cares’.

But his understanding of project management comes with this piece of wisdom,

It is a bad plan that admits of no modification

Large projects and particularly public sector projects have a life and a momentum of their own which can make stopping or radically altering them almost impossible. Recent examples are the rollout of Universal Credit in the UK (the DWP ‘does not have a realistic alternative but to continue’ despite being 6 years behind and having spent £1.9bn to date – Rolling Out Universal Credit, NAO 2018) and the various upgrades to the UK’s Nimrod maritime and patrol aircraft. The last upgrade (MRA4) was ultimately cancelled in 2010 at which point it was £789 million over-budget and over nine years late.

The pressure on project managers to report that ‘all is well’ or ‘a RAG status of green’ can make giving bad news one of the most difficult of a project manager’s duties. But an honest appraisal of a project’s status can be one of the most valuable services you as the project manager can provide to your sponsor however discomforting in the short term.

Two thousand years on and a few well-chosen words from the great man are as true today as they were then,

Never promise more than you can perform

Kryten, created 2340

Kryten
Kryten (Source: Red Dwarf)

Kryten is a mechanoid in the British science fiction TV series Red Dwarf.

The Cat: Why don’t we drop the defensive shields?

Kryten: A superlative suggestion, sir. With just two minor flaws. One, we don’t have any defensive shields. And two, we don’t have any defensive shields. Now I realise that technically speaking that’s only one flaw but I thought it was such a big one that it was worth mentioning twice.

The Cat: Good point, well made.

Firstly project managers need to communicate and ensure that the stakeholder community understands both the issues and their importance to the project. And, secondly, project managers need to communicate and ensure that the stakeholder community understands both the issues and their importance to the project.

Now technically speaking…

John F. Kennedy, 1917-1963

John F. Kennedy (Source: NASA)
John F. Kennedy (Source: NASA)

JFK was the 35th President of the United States and delivered some of the greatest project leadership speeches of all time. Kennedy stood before Congress on May 25, 1961, and proposed that

this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth.

and later at Rice Stadium the following year

We choose to go to the Moon! … We choose to go to the Moon in this decade and do the other things, not because they are easy, but because they are hard; because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one we intend to win

No one could have been left in any doubt from the highest to the lowliest employee of NASA, the American people and the wider world what the United States wanted to achieve, the reasons behind doing it and the resolve to make it happen. The vision statements were not only inspiring rhetoric but contained the essential project information regarding timeliness (by the end of the decade), quality (getting a man on the moon and returning him safely to earth) and cost (it will be difficult and by inference expensive).

So often difficulties in projects are seen as ‘failures of project management’ but without inspiring and effective project sponsorship the efforts of project teams can often founder. Every project needs sound project leadership not only from the project manager but also from the project’s sponsor.